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Official Autodesk diagnostic and support tools for installation, licensing, sign-in, updates, and crashes. Download only from Autodesk (or the linked support articles), never third-party mirrors. Close all Autodesk products before running these tools.
The most common fix for 2020+ products. Helps with licensing errors, sign-in failures, and "licensing did not install" issues.
Official download page (Windows, macOS, Linux)
Cross-platform UI and command-line tool (formerly Licensing Support Tool). Resets login cache, changes license type (Named User or Network), checks URLs, collects licensing logs, and shows component versions.
Collects installer logs, registry keys, temp files, and ODIS data into a ZIP for support cases (AdskODISLogCollectionTool).
Keeps products and shared components (Licensing, Identity Manager, ODIS) updated. Formerly Autodesk Desktop App.
Updates Autodesk’s installer engine. Often needed when products fail to install or update.
Official Autodesk steps (plus Microsoft troubleshooter where applicable) when a stubborn install needs a full reset.
Clean uninstall articleRevit-focused interoperability utilities, Model Checker, and related downloads.
interoperability.autodesk.comFor serial-number activation issues with newer Licensing Service builds, search Autodesk Support for "Serial Number Activation Support Component download". The article includes Windows and macOS ZIP packages.
We help with license assignment, activation, and order-related issues. If Autodesk tools do not clear the problem, contact support with your order number, Autodesk account email, and any log ZIP or screenshots from the tools above.